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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mana Habtu

November 7, 2025

5  out of  5
rating by Mana Habtu
"Excellent customer service 🙏"
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Linda Gilligan

November 6, 2025

5  out of  5
rating by Linda Gilligan
"I have been working with Molly Means regarding my daughters insurance policy. Molly has been great. I know I have been making changes and Molly has always helped--thanks to Molly."
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Ebony Wolfe

November 5, 2025

5  out of  5
rating by Ebony Wolfe
"Nancy really did a great job helping me with my insurance concerns pertaining to my new car. She was very pleasant and patient with me. Nancy’s customer service is top tier !"
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Devin Cloude

September 26, 2025

5  out of  5
rating by Devin Cloude
"Carly Scheg was great"
We responded:
"Thank you for acknowledging Carly, Devin! Reach out if you need us! - Jason"
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Kevan Garrett

September 17, 2025

5  out of  5
rating by Kevan Garrett
"Heads up as far as i know Molly Means as a Sr. person with Jason Griswold Stars all over"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bob Mikelskas

September 15, 2025

5  out of  5
rating by Bob Mikelskas
"Angie was fantastic!!! Highly recommended!"
We responded:
"Thank you for acknowledging Angie, Bob! We appreciate you!! - Jason"
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Meg Lee

August 28, 2025

5  out of  5
rating by Meg Lee
"Carly was great to work with, she was knowledgeable and thoughtful. She made acquiring insurance easy and timely after we moved to Baltimore."
We responded:
"Thank you for your feedback, Meg! Carly is a fantastic Team Member and we're happy to have her as part of our team. Please reach out if you need us! - Jason"
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Jeremiah Herrmann

August 27, 2025

5  out of  5
rating by Jeremiah Herrmann
"Carly was extremely knowledgeable and helpful. She made the process of starting my policies extremely convenient. Awesome service!"
We responded:
"Thank you so much for your review, Jeremiah! Carly is wonderful, I'm thrilled to hear she was so helpful with the process of starting your policies. Reach out if you need us! - Jason"
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Debbie Holliday

August 19, 2025

5  out of  5
rating by Debbie Holliday
"They have been amazing with helping me with my issues. I may have been a pain but they were wonderful,"
We responded:
"Thank you so much for your feedback, Debbie!! You are never a pain; we are more than happy to help any way we can. We're here for you! - Jason"
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Nathan Wigley

August 7, 2025

5  out of  5
rating by Nathan Wigley
"This office is so great to work with! I've been with them for years and they helped every step of the way as we’ve grown to a family with multiplied cars and houses. Molly did a great job today helping me shift things around with our policies since our oldest son now is moving on to start his own policy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sungae Lee

July 26, 2025

5  out of  5
rating by Sungae Lee
"I recently had some questions about my homeowner’s policy, specifically regarding service line coverage, and Molly Means was incredibly helpful. She took the time to explain everything clearly, even pulling in the official language so I could fully understand what was covered. Her response was prompt, professional, and easy to follow. I really appreciated her attention to detail and willingness to help."
We responded:
"Thank you so much for your thoughtful review, Sungae! I'm happy to hear Molly was so helpful with your service line coverage and was able to fully explain it for you. She is a valuable member of our team. Please reach out or stop by if you need us! - Jason"
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Danielle Reddy

July 22, 2025

5  out of  5
rating by Danielle Reddy
"Always a good experience as they are very kind, helpful, understanding, and patient Especially, my Jake from StateFarm -Her name is Nancy Thank you, Nancy I greatly appreciate the time you spend trying to understand my needs and walking through each thing until it is satisfactory to me"
We responded:
"Thank you so much for sharing your experience, Danielle! Nancy is fantastic, and I'm happy to hear she is always so helpful for you. Please reach out if you need us! - Jason Griswold"
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Ulysses White

July 22, 2025

5  out of  5
rating by Ulysses White
"Hands down the best , always great customer service, I wouldn’t have coverage with no other office. Nancy and the team always treat us just as family and we truly appreciate them."
We responded:
"Thank you so much, Ulysses! Nancy is fantastic, you ARE part of the family! Thank you for this wonderful review, please reach out if you need us! - Jason Griswold"
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chynna jones

July 22, 2025

5  out of  5
rating by chynna jones
"Stacey was absolutely amazing! She was very easy to talk to and made the process very smooth! I know if I need anything, I can reach out! Thank you Stacey!"
We responded:
"Thank you for your feedback, Chynna!! Stacy is fantastic, I'm happy to hear she was so helpful for you! - Jason Griswold"
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Chris McCullough

July 15, 2025

5  out of  5
rating by Chris McCullough
"Susan is awesome! Very diligent and accommodating."
We responded:
"Thank you so much for your review, Chrxs! Sue is fantastic, I'm happy to hear she was so helpful for you. Reach out if you need us! - Jason"
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Vosha Hampton

July 14, 2025

5  out of  5
rating by Vosha Hampton
"Molly was great! She helped me tremendously and was so polite and patient! Thanks again Molly!"
We responded:
"Thank you for your feedback, Vosha! I'm happy to hear Molly was so helpful for you. Please reach out if you need us! - Jason"
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Tiffany Gore

July 11, 2025

5  out of  5
rating by Tiffany Gore
"Dylan that works at 1716 Alicante Street was awesome and helped myself with all the information I asked for and Dylan is awesome with his job title and I would recommend him to help others with insurance from statefarm awesome awesome awesome awesome very professional and polite.........."
We responded:
"Thank you so much for sharing your thoughts, Tiffany!! Dylan is fantastic and I'm thrilled he was so helpful for you! We're here for you! - Jason Griswold"
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Anita Diamond

July 8, 2025

5  out of  5
rating by Anita Diamond
"Nice and affordable and reliable, and they respect people"
We responded:
"Thank you for sharing your thoughts, Anita!! We are always happy to help! - Jason Griswold"
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ROBERT Holmes

July 1, 2025

5  out of  5
rating by ROBERT Holmes
"I went to the office near Broadway St. I needed some questions answered. The two LADIES were very helpful and professional. It was a very good experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gail DeNicolis

June 19, 2025

5  out of  5
rating by Gail DeNicolis
"Outstanding support from Jerry in the Parkville office. Very thorough and informative and took care of my car issue in a professional and friendly manner!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Keith

June 12, 2025

5  out of  5
rating by Joe Keith
"Gerald Grant with the Griswold State Farm office goes above and beyond for his clients, I would recommended him as an agent to anyone. Gerald treats you like a life long friend right off the bat and goes the extra mile every time I need any assistance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jonathon Rowland

May 29, 2025

5  out of  5
rating by Jonathon Rowland
"Great team that is there to help you! Harold is amazing and super helpful every time I need something."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Warren Gleckel

May 15, 2025

5  out of  5
rating by Warren Gleckel
"I opened a new auto policy , over the phone with Ms. Carly Scheg. Ms. Scheg was knowledgeable, pleasant, and very helpful. I was impressed with how personable and patient she was to deal with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Zhaoyu Liu

May 8, 2025

5  out of  5
rating by Zhaoyu Liu
"Helpful agent!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Natali “joy” grace

May 7, 2025

5  out of  5
rating by Natali “joy” grace
"’ve had a great experience working with Carly Scheg at State Farm. From the beginning, She has been professional, knowledgeable, and incredibly responsive to all my questions and concerns. Whether I was updating a policy or filing paperwork, Carly made everything smooth and stress-free. It’s clear they genuinely care about their clients and go the extra mile to ensure things are handled quickly and accurately. I feel confident knowing my insurance needs are in good hands. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"